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Flexible Concierge Add-On Options

O365 Back up 

Key features include:

  • Unified management: Manage backups for Microsoft 365, including Exchange, OneDrive, SharePoint and Teams.

  • Granular recovery: Quickly find and restore individual files or entire databases.

  • Ransomware protection: Frequent backups guard against accidental or malicious data loss.

  • Long-term retention: Retain and restore data for up to seven years to meet compliance requirements.

VoIP

Chat with customers, manage calls, and monitor performance with the 8x8® platform. The all-in-one, AI-powered communication tool connects teams and boosts collaboration.

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Key Features include:

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  • Call, meet, message. Any time, anywhere.

 

  • Visual voicemails and call recordings.

 

  • Easily direct calls with our auto-attendant.

Server/Workstation Backup

Key features include:

  • Cloud-first architecture: Provides fast, immutable backups and flexible disaster recovery.

  • Efficient backups: Incremental backups are up to 60 times smaller than traditional image backups

  • Ransomware resilience: Backups are encrypted and isolated by default, protecting against ransomware attacks

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Password Management

Key features include:

  • Password Management: Securely store, manage, and share passwords with high-strength encryption and zero-knowledge security.

  • Privileged Access Management (PAM): Control and monitor access to critical systems and data, ensuring least-privileged access.

  • Secrets Management: Protect infrastructure secrets and reduce secrets sprawl by managing credentials and keys in a secure environment.

  • Remote Browser Isolation: Securely access web-based applications and cloud services without a VPN, mitigating cybersecurity threats.

Mobile Device Management

Key features include:

  • Device security: Encrypt confidential data, enforce safe passcodes, and prevent the use of unwanted applications.

  • App management: Roll out software across devices and limit installed apps.

  • Automation: Streamline device enrollment, configure connectivity, and integrate with third-party systems like Microsoft Active Directory.

  • Kiosk functionality: Limit devices to specific apps for dedicated purposes.

  • Patch management: Keep devices up-to-date with the latest security patches.

Projects and Hardware

Working on projects for monthly clients involves a range of tasks to ensure their needs are met consistently and efficiently. This includes regular communication to understand their requirements, providing timely updates, and delivering high-quality results.

Hardware inventory refresh and planning is a critical aspect of maintaining an organization's IT infrastructure.

Together, these activities ensure that clients receive consistent, high-quality service and that the organization's hardware remains up-to-date and functional.

Contact us for more details!

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