Flexible Concierge Add-On Options
O365 Back up
Key features include:
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Unified management: Manage backups for Microsoft 365, including Exchange, OneDrive, SharePoint and Teams.
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Granular recovery: Quickly find and restore individual files or entire databases.
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Ransomware protection: Frequent backups guard against accidental or malicious data loss.
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Long-term retention: Retain and restore data for up to seven years to meet compliance requirements.
VoIP
Chat with customers, manage calls, and monitor performance with the 8x8® platform. The all-in-one, AI-powered communication tool connects teams and boosts collaboration.
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Key Features include:
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Call, meet, message. Any time, anywhere.
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Visual voicemails and call recordings.
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Easily direct calls with our auto-attendant.
Server/Workstation Backup
Key features include:
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Cloud-first architecture: Provides fast, immutable backups and flexible disaster recovery.
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Efficient backups: Incremental backups are up to 60 times smaller than traditional image backups
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Ransomware resilience: Backups are encrypted and isolated by default, protecting against ransomware attacks
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Password Management
Key features include:
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Password Management: Securely store, manage, and share passwords with high-strength encryption and zero-knowledge security.
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Privileged Access Management (PAM): Control and monitor access to critical systems and data, ensuring least-privileged access.
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Secrets Management: Protect infrastructure secrets and reduce secrets sprawl by managing credentials and keys in a secure environment.
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Remote Browser Isolation: Securely access web-based applications and cloud services without a VPN, mitigating cybersecurity threats.
Mobile Device Management
Key features include:
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Device security: Encrypt confidential data, enforce safe passcodes, and prevent the use of unwanted applications.
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App management: Roll out software across devices and limit installed apps.
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Automation: Streamline device enrollment, configure connectivity, and integrate with third-party systems like Microsoft Active Directory.
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Kiosk functionality: Limit devices to specific apps for dedicated purposes.
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Patch management: Keep devices up-to-date with the latest security patches.
Projects and Hardware
Working on projects for monthly clients involves a range of tasks to ensure their needs are met consistently and efficiently. This includes regular communication to understand their requirements, providing timely updates, and delivering high-quality results.
Hardware inventory refresh and planning is a critical aspect of maintaining an organization's IT infrastructure.
Together, these activities ensure that clients receive consistent, high-quality service and that the organization's hardware remains up-to-date and functional.